Remote, UK

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About Onyx

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Onyx is the agency designed for TikTok.  We are founded by ex-TikTok employees and industry leaders.

There is a huge shift in the media landscape as a new generation of consumers engages with social media to research products and shape their buying decisions rather than searching in traditional channels.

Our mission is to guide brands on how they can maximise the exploding social commerce opportunity on TikTok and drive meaningful results for their business.

About The Role

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We’re expanding our social commerce team and are looking for an entry-level or junior, non-graduate hire who lives and breathes TikTok. You may already be active on social, have experience working with creators or communities, and be keen to turn that interest into a career in creator and affiliate marketing.

This role offers hands-on exposure to TikTok Shop affiliate programmes, creator outreach and community building, supporting campaigns across multiple client brands while developing a strong foundation in social commerce.

For those 2nd job individuals, knowledge of running a TikTok Shop is a huge benefit.

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You will;

• Consistently source, research and identify affiliates who are on brand for Onyx clients

• Clean tracking and follow ups so no opportunities slip through

• Build a growing list of engaged affiliates for Onyx affiliate program, maintaining database of contacts 

• Set-up affiliate campaigns on TikTok Shop supporting account managers in sampling and briefing. 

• Manage relationship with affiliates and act as main point of contact

• Manage affiliate community groups to build relationships and nurture high performing affiliate networks supporting long term engagement and repeat activations

• Collaborate closely with internal teams (strategy, paid media, content and client services) to ensure affiliate activity aligns with wider client campaigns.

• Support the ongoing refinement of affiliate and social commerce processes, contributing to scalable, efficient ways of working across the agency.

• Represent Onyx professionally in all external communications, acting as a trusted partner to creators, affiliates and platform stakeholders.

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Tools & Platforms/You’ll be working with:

• TikTok and Instagram

• Google Sheets

• Affiliate marketplace tools (accounts provided)

• TikTok Shop & other affiliate platforms

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​​​What you will bring

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Essential skills and experience for the role:

• Hands on experience using social media platforms, with a strong interest in TikTok, creators and online communities

• Clear written and verbal communication skills, with confidence engaging creators, partners and internal teams

• An organised, detail-oriented approach, with the ability to manage multiple tasks, track outreach and keep accurate records

• Comfortable using everyday tools such as Google Workspace and Microsoft Office (Sheets/Excel, Docs/Word, Slides/PowerPoint)

• A proactive mindset with a willingness to learn, ask questions and take ownership of tasks

• Ability to work independently while collaborating effectively in a fast-paced agency environment

• Strong interest in creator marketing, affiliate programmes and social commerce, with curiosity about how campaigns work behind the scenes

• Reliable resilient

Additional skills a bonus:

• Experience working with creators, influencers, affiliates or online communities (formal or informal)

• Familiarity with TikTok Shop, affiliate links or gifting workflows

• Experience maintaining databases, trackers or CRM-style documents

• Exposure to eCommerce, social selling or online marketplaces

• Additional European language skills

• Any experience in a client-facing, customer support or partnership role

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Onyx is an entrepreneurial and innovative business operating in a pioneering sector.  All of our team members can make a huge contribution at this early stage of our business growth, challenge themselves and others, work with like-minded individuals, and learn a lot in an exciting,  relaxed and inclusive environment.  

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Please let us know if you require any accommodations to fully participate in the interview process

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